Tonight at 21:30-23:00 there will be maintenance work on the Qred website. It is not possible to log in or send applications during this time. Please email support@qred.se with your request. Thank you!
We are currently having problems with our phones. Please send an email to support@qred.se or chat with us here on the website. We apologize for this and are working on a solution.
Right now we are experiencing technical problems with our phone system, we apologize for the inconvenience. If you have an urgent matter please email us at support@qred.se or use the chat!
Our service will be under maintenance 15 Dec between 05-06.30. This can affect the application process.
What interest rates does Qred Bank offer on its savings accounts?
We offer two different savings accounts: Sparkonto Fast and Sparkonto Flex. With Sparkonto Fast you get a fixed interest rate and with Sparkonto Flex you get a variable interest rate. For information on our current interest rates, see Sparkonto.
Are my savings account deposits covered by the government deposit guarantee?
Yes, you are. Your deposits are covered by the state deposit guarantee, as decided by the Swedish National Debt Office. The deposit guarantee means that your deposits will be repaid up to SEK 1,050,000 if Qred Bank goes bankrupt. Repayment will be made within seven working days and in the manner that the National Debt Office considers appropriate. Read more about the government deposit guarantee.
How is the interest rate on Qred Bank savings accounts calculated?
Your interest is calculated day by day on the amount in your savings account. The interest is calculated from the first calendar day after the deposit date until the last calendar day before the withdrawal date.
How is the interest rate calculated on the Fixed Savings Account?
We apply an annual interest rate to our savings accounts. This means that if you have money in your account for less than a year, you will receive the proportion of the annual interest rate that corresponds to your savings period. Interest starts to be calculated from the first calendar day after the money is deposited in your account until the last calendar day before the money is withdrawn.
Example with a 6-month maturity: If you deposit 10,000 SEK in a Sparkonto Fast for 6 months, you will receive interest on this amount for 180 days. If the account has an annual interest rate of 4%, you will receive 200 SEK in interest for this period:
10 000 SEK * (4% annual interest rate / 365 days) * 180 days = 200 SEK
Example with a 12-month term: If you deposit SEK 10,000 in a Fixed Savings Account for 12 months, you will receive interest on this amount for 365 days. If the account has an annual interest rate of 4%, you will receive SEK 400 in interest for this period:
SEK 10 000 * 4% annual interest rate = SEK 400
You can find information on current interest rates and current account conditions on the Qred Bank website.
How is the interest rate on the Sparkonto Flex calculated?
We apply an annual interest rate to our savings accounts. Interest is calculated from the first calendar day after the money is deposited in your account until the last calendar day before the money is withdrawn. Interest is charged according to the interest rate applicable at the time for Sparkonto Flex.
You can find information on the current interest rate and account conditions on the Qred Bank website.
Can I make multiple deposits to my savings account?
There are no limits to the number of deposits you can make for the Sparkonto Flex.
For Sparkonto Fast you can only make one deposit on each account. If you wish to deposit more money, you can open several Sparkonto Fast accounts with the same maturity. If you try to deposit more money into the same account, your money will instead be transferred to your Flex Savings Account or to the withdrawal account you have chosen in advance.
What is the minimum amount I can deposit in my savings account?
Your first deposit must be at least SEK 5,000. After that, the minimum deposit amount is SEK 1.
What is the maximum amount I can deposit with Qred Bank?
The maximum deposit amount is SEK 1 000 000.
How long does it take for the money to be deposited into my savings account?
This is normally done within three (3) business days, subject to bank holidays, weekends and other public holidays.
Can I deposit money in euros or other foreign currencies?
No, you can't. You can only save in Swedish kronor (SEK).
How much can I save with Qred Bank?
The maximum amount you can save with Qred Bank, including capitalized interest, is 1 000 000 SEK.
I accidentally entered the wrong OCR number when making the deposit. What do I do now?
If you accidentally enter the wrong OCR number, we will deposit the money into your savings account manually. If you do not see the money in your account within three (3) days of the deposit, you can send us a message using the message function on My Pages.
How do I make a withdrawal from my savings account?
Log in to My Pages and select "Withdrawals".
Can I change my pre-registered withdrawal account?
Yes, you can. If you want to change your pre-notified withdrawal account for any reason, you need to let us know. You can do this by sending us a message via My Pages.
What type of account can I register as a withdrawal account?
The withdrawal account must be one of your accounts with another bank and contain the clearing and account number. You cannot specify bank giro, plusgiro or accounts with foreign banks as a withdrawal account.
How do I become a customer and open a savings account?
It is easy! Click on open savings account.
How do I log in to manage my savings account?
You can access your savings account by logging in to My Pages using BankID.
Can I open more than one savings account with Qred Bank?
Yes, you can open several savings accounts with us.
Does the savings account have an annual fee?
No, none of Qred Bank's savings accounts have an annual fee.
Can I open a joint savings account?
No, we currently only allow one account holder per savings account.
Can I open a savings account for my child or someone under 18?
No. Account holders must be at least 18 years old.
Can I open a savings account if I do not have a Swedish bank account?
No, you can't. You need to have a Swedish bank account to be able to make deposits to your savings account with us at Qred Bank.
I want to close my savings account. How can I do this?
Log in to My Pages, open the account overview and then select "Close account".
Can I see transactions for a closed account?
Yes, you can. Log in to My Pages and click on "View closed accounts" to see your transactions for a closed account.
How can I access my annual statement?
You can download your annual statement by logging into My Pages and clicking on "Documents".
How is my personal data handled?
To see how we process your personal data, please click here.
What if I have complaints related to the Qred Bank savings account?
Any complaints and feedback can be left here.
What does it mean to be a politically exposed person (PEP)?
Politically exposed person (PEP)
According to the Act (2017:630) on Measures against Money Laundering and Terrorist Financing, Qred Bank must be informed if you are a PEP, related to a PEP or a person with business relations to a PEP. A PEP is a person who, through his position and influence, is considered to hold a position that in itself constitutes a risk of being exploited for a particular type of influence.
A PEP is a person who holds or has held an important public function in a state or international organization. Examples of such functions are:
Related parties of PEP and persons with business relations to PEP
Related party of PEP means:
Person with a business relationship with a PEP means:
When does a person cease to be a PEP?
Once a PEP has ceased to perform its functions, Qred Bank will continue to treat the customer as a PEP for at least 18 months thereafter. You are obliged to immediately notify Qred Bank of any changes in your status as a PEP, a PEP's relative and a person with a business relationship with the PEP.
Foreign Account Tax Compliance Act (FATCA)
Under the US Foreign Account Tax Compliance Act (FATCA), financial institutions around the world are required to report information to the United States on account assets and investment income belonging to individuals and companies subject to US tax. Many countries, including Sweden, have chosen to enter into a special agreement with the US on FATCA. This means that Swedish financial institutions, including Qred Bank, must report this information to the Swedish Tax Agency, which in turn passes the information on to the US Internal Revenue Service.
Persons and companies covered by FATCA include, among others:
Read more about FATCA here
Common Reporting Standard (CRS)
The Common Reporting Standard (CRS) is an international standard that enables the automatic exchange of information on financial accounts between countries. Developed by the Organization for Economic Co-operation and Development (OECD), over 80 countries have signed up to a multilateral agreement to implement the CRS in national legislation, including Sweden and all other EU countries. Under this agreement, banks must identify the tax residence of their account holders and annually report account information for customers who are taxable in other countries or jurisdictions. The CRS aims to prevent tax evasion and is based on the US tax law FATCA.
Qred Bank's legal obligations
Qred Bank is subject to the law that regulates the obligation of Swedish financial institutions to obtain information from their customers about any tax liability in other countries and annually report this information to the Swedish Tax Agency. All customers with tax liability in a country other than Sweden and the US are subject to CRS.
Reporting to the Swedish Tax Agency
Qred Bank annually reports information on relevant account assets and investment income to the Swedish Tax Agency, which in turn reports this information to the corresponding authority in the other country.
Tax liability and residence
You are responsible for notifying Qred Bank if you are subject to tax in a country other than Sweden. This also includes informing Qred Bank of any changes in your tax liability or tax residence.
For customers with tax liability in another country
If you are liable to pay tax in a country other than Sweden, you should indicate this when asked about your tax liability in other countries and provide your Taxpayer Identification Number (TIN) together with the country where you are liable to pay tax.
For non-taxable customers in other countries
If you are not liable to tax in any other country, you should confirm this when asked about tax liability in countries other than Sweden.
Read more about CSR here