Scam SMS messages have been sent out in the name of Qred. If you receive a suspicious message, do not act on the content and do not share your personal data, login details, codes or BankID. Please report the scam SMS by forwarding the message to 7726.
Right now, BankID is experiencing major disruptions and it may therefore be problematic to log in to the app. Please try again later.
Tonight at 21:30-23:00 there will be maintenance work on the Qred website. It is not possible to log in or send applications during this time. Please email support@qred.se with your request. Thank you!
We are currently having problems with our phones. Please send an email to support@qred.se or chat with us here on the website. We apologize for this and are working on a solution.
Right now we are experiencing technical problems with our phone system, we apologize for the inconvenience. If you have an urgent matter please email us at support@qred.se or use the chat!
Our service will be under maintenance 15 Dec between 05-06.30. This can affect the application process.
At Qred, we can contact our customers by phone on 08-474 4662 or 020-150 333 as well as via e-mail or secure messaging. If you suspect phishing, phone fraud or SMS fraud, we encourage you to contact customer service to check.
Please note that Qred will never ask you to initiate Bank ID or sign transactions.
If you have been called and are unsure, please hang up and call us on 08-474 4662 which is our official number.
Sweden's telecom operators have now set up a common SMS number to which subscribers can report suspected scam text messages: 7726.
How to forward text messages
If you have an iPhone, tap and hold the message, select "More" from the menu that pops up, and then click the arrow in the bottom right corner to forward. You can also copy the text and forward it in a text message. On an Android phone, go to the text message, click on the three dots in the top right corner and select forward in a new text message.
Didn't find the answers you were looking for in our FAQs?
Contact our customer support on weekdays between 08.00-17.30.