Savings account with Qred Bank

What interest rates does Qred Bank offer on its savings accounts?

We offer two different savings accounts: Sparkonto Fast and Sparkonto Flex. With Sparkonto Fast you get a fixed interest rate and with Sparkonto Flex you get a variable interest rate. For information on our current interest rates, see Sparkonto.

Are my savings account deposits covered by the government deposit guarantee?

Yes, you are. Your deposits are covered by the government deposit guarantee, as decided by the National Debt Office. The deposit guarantee means that your deposits to your savings account will be repaid up to SEK 1 050 000 if Qred Bank goes bankrupt. Repayment will be made within seven working days and in the manner that the National Debt Office considers appropriate. Read more about the government deposit guarantee

How is the interest rate on Qred Bank savings accounts calculated?

Your interest is calculated day by day on the amount in your savings account. The interest is calculated from the first calendar day after the deposit date until the last calendar day before the withdrawal date. 

How is the interest rate calculated on the Fixed Savings Account?

We apply an annual interest rate to our savings accounts. This means that if you have money in your account for less than a year, you will receive the proportion of the annual interest rate that corresponds to your savings period. Interest is calculated from the first calendar day after the money is deposited in your savings account until the last calendar day before the money is withdrawn.

Example with a 6-month maturity: If you deposit 10,000 SEK in a Sparkonto Fast for 6 months, you will receive interest on this amount for 180 days. If the account has an annual interest rate of 4.3%, you will receive SEK 212 in interest for this period:

SEK 10 000 * (4.3% annual interest rate / 365 days) * 180 days = SEK 212 

Example with a 12-month term: If you deposit SEK 10,000 in a Fixed Savings Account for 12 months, you will receive interest on this amount for 365 days. If the account has an annual interest rate of 4.3%, you will receive SEK 430 in interest for this period:

SEK 10 000 * 4.3% annual interest rate = SEK 430

You can find information on current interest rates and current account conditions on the Qred Bank website.

How is the interest rate on the Sparkonto Flex calculated?

We apply an annual interest rate to our savings accounts. Interest is calculated from the first calendar day after the money is deposited in your account until the last calendar day before the money is withdrawn. Interest is charged according to the interest rate applicable at the time for Sparkonto Flex.

You can find information about the current interest rate and current account conditions for savings accounts on the Qred Bank website.

Can I make multiple deposits to my savings account?

There are no limits to the number of deposits you can make for the Sparkonto Flex.

For Sparkonto Fast you can only make one deposit on each account. If you wish to make more deposits, you can open more Sparkonto Fast accounts with the same maturity. If you try to deposit more money into the same savings account, your money will instead be transferred to your Flex savings account or to the withdrawal account you have chosen in advance.

What is the minimum amount I can deposit in my savings account?

There is no lower deposit limit.

What is the maximum amount I can deposit with Qred Bank?

The maximum deposit amount is SEK 1 000 000.

How long does it take for the money to be deposited into my savings account?

This is normally done within three (3) business days, subject to bank holidays, weekends and other public holidays. 

Can I deposit money in euros or other foreign currencies?

No, you can't. You can only save in Swedish kronor (SEK). 

How much can I save with Qred Bank?

The maximum amount you can save with Qred Bank, including capitalized interest, is 1 000 000 SEK. 

I accidentally entered the wrong OCR number when making the deposit. What do I do now?

If you accidentally enter the wrong OCR number, we will deposit the money into your savings account manually. If you do not see the money in your account within three (3) days of the deposit, you can send us a message using the message function on My Pages.

How do I make a withdrawal from my savings account?

Log in to My Pages and select "Withdrawals".

Read more on the fixed and flex savings account page.

Can I change my pre-registered withdrawal account?

Yes, you can. If for any reason you want to change your pre-registered withdrawal account for your savings account, you need to let us know. You can do this by sending us a message via My Pages. 

What type of account can I register as a withdrawal account?

The withdrawal account must be one of your accounts with another bank and contain the clearing and account number. You cannot specify a bank giro, plusgiro or accounts with foreign banks as the withdrawal account for the savings account

How do I become a customer and open a savings account?

It is easy! Click on open savings account

How do I log in to manage my savings account?

You can access your savings account by logging in to My Pages using BankID.

Can I open more than one savings account with Qred Bank?

Yes, you can open several savings accounts with us.

Does the savings account have an annual fee?

No, none of Qred Bank's savings accounts have an annual fee. 

Can I open a joint savings account?

No, we currently only allow one account holder per savings account.

Can I open a savings account for my child or someone under 18?

No. Account holders must be at least 18 years old. Read more on the savings account page.

Can I open a savings account if I do not have a Swedish bank account?

No, you don't. You need to have a Swedish bank account to be able to make deposits to your savings account with us at Qred Bank. 

I want to close my savings account. How can I do this?

Log in to My Pages, open the account overview and then select "Close account" to close your savings account.

Can I see transactions for a closed account?

Answer. Log in to My Pages and click on "View closed accounts" to see your transactions for a closed savings account

How can I access my annual statement?

You can download your annual savings account statement by logging into My Pages and clicking on "Documents".

How is my personal data handled?

To see how we process your personal data around your savings account, please read more in Privacy.

What if I have complaints related to the Qred Bank savings account?

If there is something you are not satisfied with, we would like to hear your views, as this gives us the opportunity to improve.

In the event of a complaint, we would like you to contact our customer service in the first instance in order to clear up any misunderstandings. If you are not satisfied with the response you have received from customer service, you can contact Qred's Customer Operations Manager, whom the Company has appointed as complaints manager, by email to complaints[@]qred.com or submit a written complaint via the following form.

Ifyou are not satisfied with the handling of your complaint, as an individual you can get guidance and advice by contacting:

General Complaints Board
(ARN), Box 174, 101 23, Stockholm

Consumers' Banking and Finance Bureau
Box 24215, 104 51, Stockholm

Swedish Consumer Agency
Box 48, 651 02, Karlstad

or to the general court for review. Here you can you can read more about feedback and complaints.

What does it mean to be a politically exposed person (PEP)?

Politically exposed person (PEP)

According to the Act (2017:630) on Measures against Money Laundering and Terrorist Financing, Qred Bank must be informed if you are a PEP, related to a PEP or a person with business relations to a PEP. A PEP is a person who, through his position and influence, is considered to hold a position that in itself constitutes a risk of being exploited for a particular type of influence.

A PEP is a person who holds or has held an important public function in a state or international organization. Examples of such functions are:

  • Heads of state
  • Minister
  • Members of Parliament
  • Judges of the Supreme Court and the Supreme Administrative Court
  • Ambassadors
  • CEO or board members of state-owned enterprises
  • Leading figure in international organizations
  • Board members of political parties

Related parties of PEP and persons with business relations to PEP

Related party of PEP means:

  • spouse, registered partner, cohabitant
  • children and their spouse, registered partner, cohabitant
  • parents

Person with a business relationship with a PEP means:

  • person who jointly with a PEP owns or otherwise has influence over an undertaking
  • person who is or has been otherwise closely associated with the PEP
  • person who solely owns or exercises influence over a company set up for the benefit of a PEP

When does a person cease to be a PEP?

Once a PEP has ceased to perform its functions, Qred Bank will continue to treat the customer as a PEP for at least 18 months thereafter. You are obliged to immediately notify Qred Bank of any changes in your status as a PEP, a PEP's relative and a person with a business relationship with the PEP.

Foreign Account Tax Compliance Act (FATCA)

Under the US Foreign Account Tax Compliance Act (FATCA), financial institutions around the world are required to report information to the United States on account assets and investment income belonging to individuals and companies subject to US tax. Many countries, including Sweden, have chosen to enter into a special agreement with the US on FATCA. This means that Swedish financial institutions, including Qred Bank, must report this information to the Swedish Tax Agency, which in turn passes the information on to the US Internal Revenue Service.

Persons and companies covered by FATCA include, among others:

  • Persons residing in the United States
  • US citizens (including people with dual citizenship)
  • Holders of a US permanent residence and work permit (Green Card)
  • Companies registered in the USA

Read more about FATCA here

Common Reporting Standard (CRS)

The Common Reporting Standard (CRS) is an international standard that enables the automatic exchange of information on financial accounts between countries. Developed by the Organization for Economic Co-operation and Development (OECD), over 80 countries have signed up to a multilateral agreement to implement the CRS in national legislation, including Sweden and all other EU countries. Under this agreement, banks must identify the tax residence of their account holders and annually report account information for customers who are taxable in other countries or jurisdictions. The CRS aims to prevent tax evasion and is based on the US tax law FATCA.

Qred Bank's legal obligations

Qred Bank is subject to the law that regulates the obligation of Swedish financial institutions to obtain information from their customers about any tax liability in other countries and annually report this information to the Swedish Tax Agency. All customers with tax liability in a country other than Sweden and the US are subject to CRS.

Reporting to the Swedish Tax Agency

Qred Bank annually reports information on relevant account assets and investment income to the Swedish Tax Agency, which in turn reports this information to the corresponding authority in the other country.

Tax liability and residence

You are responsible for notifying Qred Bank if you are subject to tax in a country other than Sweden. This also includes informing Qred Bank of any changes in your tax liability or tax residence.

For customers with tax liability in another country

If you are liable to pay tax in a country other than Sweden, you should indicate this when asked about your tax liability in other countries and provide your Taxpayer Identification Number (TIN) together with the country where you are liable to pay tax.

For non-taxable customers in other countries

If you are not liable to tax in any other country, you should confirm this when asked about tax liability in countries other than Sweden.

Read more about CSR here

How do I link my bank account for withdrawals?

This can be done in two different ways:

1. Log in and go to "My details"

  • Click on "Get my account number".
  • Select your bank from the tab that opens.
  • Follow the instructions and verify with Mobile BankID.

2. manual entry of account details

  • Close the tab that appears when you press "Get my account number".
  • Enter your account details manually on the home page.
  • Submit a document confirming that you own the savings account for verification.

I made a deposit - why can't I see my money yet?

The fact that the money is not yet visible in your savings account can be due to two reasons:

  • It can take up to 3 banking days for the deposit to appear in your account due to the banking infrastructure when money is moved between different banks.
  • An officer may need to administer your case manually, which may take an additional working day.

We ask for your patience as we handle your deposits with the utmost care!