Error messages from the Qred app

Here you can search for error messages from the app and learn more about what they mean.

Is there a maximum or minimum amount that an invoice can be paid with Qred Visa?

There is no minimum amount that the invoice must be for. The maximum amount, however, is determined by how much you have left on your credit limit that month. For example, if we have £10,000 left on your credit limit this month, you can pay one or more invoices of up to £10,000.

Do I need BankID to use the app?

Yes, you need BankID to verify your identity and to log in.

Do I need Qred's app?

If you have a Qred credit card, you'll need the app to manage its settings. This is where you activate your card, can temporarily block the card, view your transaction history and much more.

The app is available for download in the Appstore or on Google Play.

Do I need the card to use the Qred app?

Yes, you activate the card through the qred app.

Have you removed the possibility to pay bills and invoices with Qred VISA?

Yes, you cannot pay bills and invoices in the Qred app using the credit on your Qred VISA business card. However, you can use other similar services and the credit on your Qred VISA (if it is compatible with cards issued by VISA). In other words, we at Qred do not have that service anymore.

How do I apply for business loan?

It's easy to apply and takes about 60 seconds, and there's no cost to apply. There are 3 easy steps:

  1. Fill in a short form (desired amount, organization number, e-mail and mobile phone).
  2. Additional information may be late to improve your offer. During normal work hours you can expect a victim within an hour.
  3. You decide if you want to go forward after you get our victim. Upon approval with BankID we will pay out the loan the same day, normally the same day.
How do I get in touch?

You can call 020-150 333 or send an email to support@qred.se.

How is Qred different?

We've invested heavily in a modern, digital solution, with no expensive branch network. By automating data extraction and through smart analysis of hundreds of data points we are able to quickly get to an evalution of most businesses. As far as we know, nobody else in Northern Europe can approve and pay out a business loan faster than Qred. What's also unique is you only pay for each month you have the loan. Simple and straightforward.

How do I apply for Qred's Business Card?

Now you can finally apply for your very own company card! The application is free of charge and not binding. You will receive an answer within an hour, you sign the offer with BankID and as soon as you have signed (together with any other co-signers) we will send out your credit card within 3-4 working days. Apply for your Qred card today!

Your credit limit is based on your Qred score.

How do I apply for a business loan?

It's easy to apply for a business loan and only takes 60 seconds. In addition, it is free of charge. You'll get started with 3 easy steps:

  1. Fill in the application (desired amount, corporate identity number, e-mail and mobile number). The application is free of charge and not binding.
  2. Send any additional information. Loan statements are usually given within 1 hour during normal business hours.
  3. You decide whether you want to proceed after receiving a loan notification. Once you have approved the loan with your BankID, the money will be paid out within an hour.
How do I use my card safely?

Here are some tips for using your card safely:

  • Don't reveal your PIN to anyone
  • Don't take notes on or adjacent to your credit card
  • If you suspect that someone has obtained your PIN or someone unauthorized has used your card, report it immediately to Qred Customer Service.
  • Do not share card details with a point of sale whose reliability is suspicious 
  • Avoid using unknown computers or software for online purchases
  • Make sure you keep track of your card's transaction history to make sure everything is right
  • Only accept the transactions you recognize, regarding the others you will contact us
  • Use restricted access to e-wallet with PIN, password, or other additional security solution. 
  • Don't forget to block the card if you've lost it


But if the accident does occur... Then what do I do?
Below you will find the most common questions about what to do if someone has used your card or got hold of your PIN:

How do I pay back?

You can easily pay by following the instructions on the invoice we have sent you. If you are unsure how much to pay, what date applies or similar, you can log in to My Pages.

If you have any questions, you can always call us on 020-150 333, email support@qred.se or chat with us here on the website. We are open Mon-Fri between 07:00-17:30.

How do you become a partner of Qred?

Registering as a partner is as easy as applying for our business loans! You can quickly and easily enter your interest through our partner page by clicking on the "Become a partner" button and giving us your business information and contact information. Our partner manager will then take your application for immediate processing and contact you to discuss the possibilities further.

How does Qred's Business Card work?

You will receive a plastic VISA card with a credit limit. You can see all the expenses on your card, set your own limits and block your card through the Qred app. The Qred business card is issued by Qred and can be used for business expenses both online and offline.

It can be downloaded from the Appstore or Google Play

How does cashback work?

When you make a purchase with your card, whether in-store or online, you will automatically receive a discount of 1% of the purchase amount.

-> The discount appears on the monthly invoice, so it reduces the amount you have to pay.  

No discount codes to fill in and no hassle with points, but benefits that are directly visible in crowns.

We like that!

How to raise the credit limit?

You can do this easily in the Qred app, under "settings" select "increase credit limit". You will be notified within a day. If the increase is approved, the new limit will appear directly in the app.

How do I log in to My Qred?

On the Qred website, the "Login" button is located in the top right corner of the page.

Clicking on the button will take you to the My Qred login page, where you will be asked to select your country.

In Sweden, we use BankID as a login method.

Other questions on how to log in: 

  1. What alternative login methods does Qred offer for users who do not have access to BankID?
    At the moment, you can only log in using BankID. Either on the device you are browsing on or through another device.
  2. Are there any specific requirements or preparations needed to use BankID to log in to My Qred?
    You need to download BankID to your device and activate it using your passport or other valid identification.
  3. What should I do if I have problems logging in with BankID on the My Qred platform?
    Contact us on 020-150 333 or support@qred.se.

How much can I borrow?

Qred offers loans 10,000 SEK to 2,000,000 SEK. Make an application to find out what you can borrow.

How much can the credit limit be raised to?

The credit limit is set per client company and is between 10 000-2 000 000 SEK. 

The amount of credit we can offer is determined by the size of the company, its ratios and its payment history.

Please note that the amount may be increased later if you repay your invoices by the due date.

Can I pay bills and invoices with my Qred Visa?

No.

Qred itself does not support the payment of bills and invoices with Qred VISA. However, there are services that do, if they are compatible with cards issued by VISA.

Can I withdraw cash from an ATM with my Qred VISA?

No, the company card does not support cash withdrawals.

Does the app cost anything?

No, Qred's app is completely free of charge.

How much does Qred's Business Card cost?

The card is free of charge and has no monthly fee. Purchases have an average interest-free period of 30 days. Once a month you will receive an invoice with 14 days of payment terms. You choose whether to pay the whole invoice at once (0% interest) or to split it up. If you split a payment, a company-specific interest rate will be applied, starting at 1.95% per month. Your company's interest rate will be calculated once you have applied for a card. Visit our website to find out more about our price list and currency exchange rates.

What is meant by "up to 45 interest-free days"? 

Let us illustrate with an example.

  • Billing period 1-31/1
  • Due date 15/2
  • Total 45 days if you make a purchase on 1/1, but 15 days if you make a purchase on 31/1.

What is My Qred?

My Qred is a platform where you, as a loan customer of ours, can manage your Qred loan and keep track of your current and future payments.

On My Qred you can also adjust and pay off your entire loan early. You can also download invoices, your contract and your payment plan.

You will also receive notifications from Qred about important matters, for example if a payment is close to its due date. You can also easily get in touch with our customer support via chat, email or phone. 

What is Qred?

Qred is the new way to borrow money and get financing for your company. All Swedish companies can apply for loans up to SEK 2,000,000 without having to go to the bank. Normally you will receive a notification within an hour and we will pay out the money on the same day. You pay a fixed amount each month with no hidden fees and you can repay the loan at any time without additional fees (you only pay for the months you have the loan). The monthly fee is individual and depends on your qred score. For each month started, you pay back on the loan, the so-called amortization,and the fixed monthly fee.

What are the costs of a business loan from Qred?

Qred does not have a standard interest rate, but we make individual assessments for each company - we offer them a personalized offer that best matches their needs. Qred offers full transparency and loan conditions that are easy to understand. For example, we have no start-up costs, hidden fees, and we don't work with lock-in periods. Instead, customers have the option to repay the loan in full at any time, allowing entrepreneurs to stay in control of their finances.
What do our customers pay each month? We charge a standard fee for our loans (based on the duration of the loan, individual credit rating and amount) combined with a standard amortization. Combine the two (service + amortization) and it's the usual monthly payments with no unexpected surprises. Clear, simple and transparent: that's why smart entrepreneurs choose Qred for business loans and financing.

What is the interest rate for the business loan?

The cost of borrowing money and the lender's return on lending. There are fixed and variable interest rates, just like for other loans. At Qred, we don't charge interest. We have a fixed monthly fee.

So our loans do not have a separate interest charge. A fixed monthly fee is paid each month as the cost of the loan. No other fees are added. The fixed monthly fee is individual and is based on your Qred Score. The company's Qred Score is based on many parameters and we make an overall assessment of each application. The loan has no binding period, start-up fees or other hidden fees.

More on how the interest rate on business loans is determined

The pricing of business loans, i.e. the interest rate and fees the company has to pay, is set by lenders such as banks and financial companies.

There are hundreds of lenders on the Swedish market. To find the right lender for your business, you need to understand how they work. We have made an illustrative example:

The Dinosaurs - These are traditional lenders who essentially only care about one thing: What assets can be pledged as security for the loan that the lender can seize in the event that the company cannot repay the loan? For example, if your company wants to borrow SEK 500 thousand, you need to pledge, for example, a house worth at least 600 thousand. Pledging is done through mortgage deeds and business mortgages.

Being a dinosaur in the loan market is a successful strategy and has worked for thousands of years. The problem is that it completely fails to assess the viability of the company and its business idea, which excludes a large proportion of Swedish entrepreneurs from the loan market. Sadly, many Swedish banks still act like dinosaurs.

The calculators - There are many factors that come into play when assessing the likelihood of a company's ability to repay its business loan. For example, statistically speaking, the risk of lending money to new companies is greater than to old companies. A company with a payment remark is a greater risk than a company without. And so on. The mathematicians have analyzed hundreds of factors and believe they can assess the risk of each company by analyzing hundreds of parameters. By automating the whole process, the manual cost can be reduced and even small loans become profitable.

Broadly speaking, the parameters can be divided into four different categories:

Company stability
  • Activities in number of years
  • Seasonal variations
  • Dependent on the economic cycle
  • Customer dependency
Key financial indicators
  • Turnover
  • Profit
  • Growth
  • Profit margins
Payment history
  • Payment practices
  • Defaulting on payments
  • Debt balance or seizure
  • History of representatives
Cash flow and liabilities
  • Size of the debt
  • Type of debt and loan
  • Debt trend
  • Debt to turnover ratio

The Realists - This is the new generation of lenders. Unlike banks, they do not have a large cost base of staff and bank branches, but can handle a large amount of small loans by using digital technology.

Unlike the dinosaurs, there is no emphasis on traditional collateral, but instead a qualified assessment of the business model and the person or persons behind the company. Modern lenders such as Qred always perform a manual final assessment where factors such as the entrepreneur's experience, drive and skills are taken into account in the overall assessment. As a result, the new realists are able to provide loans to businesses that wouldn't have been able to borrow from either the dinosaurs or the calculators, while keeping the rate of bad payers low.

Where can I find my PIN?

You can see your PIN in the app by:

- Open the Qred app. The app is available for download in the Appstore or on Google Play.

- Identify with BankID

- Go to the short side

- Click on the card 

- Click on show your PIN


Watch the video to see how to do it.

Where can I find future invoices?

You will find your next invoice on the "My loan" page.

You can get there by clicking on your active loan on the My Qred website. On this page you can see your next payment for the month and download your payment plan for your loan as a PDF file by clicking on the "Download payment plan" button.

The payment plan sets out the time schedule that you and Qred have agreed for your loan.

Where can I download my invoices?

On My Qred, you can download your invoices by clicking on your active loan on the home page.

You will then be taken to the "My loan" page. Click on the "View invoices" button to view and download all the invoices you have been sent and the next invoice.

On the "My Loan" page, you can also navigate to the "Payment" page by clicking on "Past due payment" (only if you have a past due payment) or "Upcoming payment" (the word "payment" is the same as "invoice"). In the "Payment" page you can also download your invoice. 

Who can become a partner?

Companies that sell goods and/or services to other companies, such as leasing companies, IT services, warehousing and business items, professional cleaners, financial advisors, etc. are eligible for Qred partnerships. If you or your business cater to the corporate market, not the consumer market, you can become a Qred partner and help other companies find the right financing for your products.

When will the loan be paid out?

The loan is paid out the same day after you accept our offer, as long as that happens by 5pm. Depending on holidays and weekends, there can be a couple of days before the funds reach your business account.

Who can apply?

All limited liability business, partnerships, sole proprietorships / traders, and more can apply for financing. It can be a proud, old business, or a brand new startup, large or small. We work with businesses in virtually every industry, from north to south - even businesses with a checkered credit history can qualify. We evaluate each business individually - the key for us is that there is a solid business idea and qualified business owners behind the company.