What if I have complaints related to the Qred Bank savings account?

If there is something you are not satisfied with, we would like to hear your views, as this gives us the opportunity to improve.

In the event of a complaint, we would like you to contact our customer service in the first instance in order to clear up any misunderstandings. If you are not satisfied with the response you have received from customer service, you can contact Qred's Customer Operations Manager, whom the Company has appointed as complaints manager, by email to complaints[@]qred.com or submit a written complaint via the following form.

Ifyou are not satisfied with the handling of your complaint, as an individual you can get guidance and advice by contacting:

‍General Complaints Board
(ARN), Box 174, 101 23, Stockholm

‍Consumers' Banking and Finance Bureau
Box 24215, 104 51, Stockholm

‍Swedish Consumer Agency
Box 48, 651 02, Karlstad

or to the general court for review. Here you can you can read more about feedback and complaints.

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