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We are currently having problems with our phones. Please send an email to support@qred.se or chat with us here on the website. We apologize for this and are working on a solution.
Right now we are experiencing technical problems with our phone system, we apologize for the inconvenience. If you have an urgent matter please email us at support@qred.se or use the chat!
Our service will be under maintenance 15 Dec between 05-06.30. This can affect the application process.
How can we help?
Can I pay invoices with my Qred Visa?
Yes, once you have received and activated your Qred Visa, you can use it to pay invoices using the Qred mobile app.
How do I pay my invoices with Qred Visa?
If you don't have automatic updates turned on, you can update to the latest version here: iOS - App Store or Android - Google Play.
1. Log in to the Qred mobile app and click on "Pay"
2. Select "Pay new invoice"
3. Add invoice payment information* - Bankgiro, Invoice number (OCR), Invoice amount and Due date.
4. Sign the payment with BankID**
*This information can be found on the invoice that you want to pay.
** We will then process your payment within 1-2 business days
How long will it take for the recipient to receive the money?
Once you've submitted your payment, Qred will start processing it right away. It takes 1-2 business days for the payment to reach the recipient.
Can I pay invoices to companies outside Sweden?
No, you can only pay invoices to Swedish companies that have a Bankgiro.
How much does it cost to pay my invoices with Qred Visa?
The fee is 2.5% of the total amount of the invoice you have to pay.
Can I pay my invoices to Qred with my Qred Visa?
No, you can't pay your invoices from us with your Qred Visa.
Can I pay all bills with my Qred Visa?
You can make payments to the bankgiro in Sweden. However, with a few exceptions, such as Qred, Skatteverket, Kronofogden, etc.
Is there a maximum or minimum amount that an invoice can be paid with Qred Visa?
There is no minimum amount that the invoice must be for. The maximum amount, however, is determined by how much you have left on your credit limit that month. For example, if we have £10,000 left on your credit limit this month, you can pay one or more invoices of up to £10,000.
When will I be able to see my payment on my credit limit?
Once we have made the payment, the amount will be deducted from your credit limit for that month.
Where can I see the status of my invoice payments?
You can see all your paid invoices in the Qred mobile app.
- Log in to the app and click on "Pay"
- The last three invoice payments are displayed directly
- Click on the payment for which you want to see the status
To see all invoices, click on "More".
Can I stop a payment after I have submitted it?
No, you cannot cancel or stop an invoice payment that you have submitted.
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